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Chad Lundgren’s Resume

Contact Information

  • 5330 San Mateo Blvd NE #F83
  • Albuquerque, NM 87109
  • (505) 453-7246

  • chad [Email address: chad an A T sign zenhaiku.com - replace A T sign with @ ]
  • www.zenhaiku.com

Usability Test Results

  • Conducted usability test focusing on navigation to sister sites. Conclusion: The location of this list below the text footer put it below a “false bottom”. People stopped scrolling at the footer. This is a great place to put disclaimers.
  • Conducted a usability test on www.nmgrande.com (no longer live), a dropdown menu listed “Century 24″ for a movie theater in Albuquerque known as the “Century Rio 24″. Conclusion: Everyone found this disconcerting: one user didn’t use the menu and ran a text search instead. Thanks to my cross-referencing in the text search, this succeeded.

Skills

  • Hand code HTML, including HTML 4.01 and XHTML 1.0 Transitional
  • Hand code CSS1/CSS2 for cross-browser compatibility, backwards compatibility, and accessibility issues.
  • Javascript, including DHTML, cross-browser, cross-platform compatibility issues.
  • PHP and other CGI scripting languages
  • MySQL
  • Create web page layouts that display quickly.
  • Usability testing: preparing, conducting, and analyzing tests to make a site easy to use.
  • Graphic design skills, including creating web and print layouts, integration of existing business branding into HTML.
  • Optimize images.
  • Search engine optimization: traffic analysis, keywords, anchor text, title tags, structural HTML, and HTML filenames
  • Writing skills, including copy-writing, and explaining technical concepts to non-technical audiences.
  • Web software: Adobe Photoshop CS2, Macromedia Dreamweaver MX 2004, Adobe ImageReady CS2, Adobe Illustrator CS2, emacs
  • Browser compatibility: Internet Explorer 5.5+, Mozilla/Firefox, others on request
  • Operating systems: Windows, Linux, AIX, Macintosh.
  • UNIX skills include hand web log analysis, awk, direct HTTP/1.1 commands to port 80 (HEAD, GET), find, ldap queries
  • Windows: putty, ping, tracert, netstat, ipconfig
  • Other software: Microsoft Word 2000, Excel 2000, Access 2000, Visio 2002
  • Excellent client relations skills, including good phone presence and professional email.
  • Have worked with implementing, configuring, and training on ecommerce packages.
  • Train in web design, both in classes and one on one.
  • Write site critiques using aesthetic, business objective, and usability principles.
  • Have worked with online training software.
  • Aware of legal issues such as deep linking, framing, privacy policies, reciprocal links, domain names, DMCA, and accessibility guidelines such as section 508 and WAI.
  • Experience with digital cameras including photographic principles, cropping, color and contrast correction, image cleanup
  • Configure Apache server for server side redirects, nice error pages, cookie tracking, page compression, clean URLs using rewrite rules

Experience

  • Computer Science Department , UNM. Web Designer. (11/03 - 05/04 - temporary position, 08/04 - present, permanent position) Performing usability testing, visual design, & information architecture for a large web site
  • ClientLogic. (04/03 – 10/03). Technical Support Representative. Working on the Tivo campaign at ClientLogic, providing technical support for Tivo customers.
  • Oso Grande Technologies. (01/97 to 9/02). Web Developer. Other job titles included: Senior Web Designer, Web Designer, Publications Specialist. Designed, performed usability tests on, and created web sites.
  • UNM Language Learning Center. (07/93 to 12/96). Recording Technician and Language Lab Attendant. Responsible for copying language tapes and selling them to students.

Web Site Portfolio

  • RNAi at the UNM CS Department
    Graphical design and usabilty for a new site using structural XHTML and CSS, with programming by CS researchers studying RNA interference (RNAi), a recently discovered method of gene therapy.
  • UNM Computer Science Department
    Complete graphical and organizational redesign using structural XHTML, CSS, PHP, and Smarty. Usability, information architecture, and web standards played major roles.
  • Weirich Technologies
    Did PHP/MYSQL programming for a technical recruiting firm job site. Favorite feature: the one that remembers the information you filled out last time and pre-fills it for other job applications.

Notable projects no longer live, or with different designs:

  • SeniorDiscounts.com
    Project lead, usability, HTML, Embperl & Javascript. 500,000+ unique visitors & national press.
  • First State Bank of New Mexico
    Project lead, HTML and CSS coder. (First State Bank is now First Community Bank)
  • Jaynes Corporation
    Co-designed the site for one of New Mexico’s largest construction companies.
  • New Mexico State Fair
    Project Lead & Graphic Designer, HTML, CSS
  • Los Alamos Fire Evacuee database
    Created the interface in hours. This helped people during the Cerro Grande fire locate evacuees.

Education

  • Web Design World, July 17-21, 2000.
  • University of New Mexico, Albuquerque, New Mexico. Graduated 1997 with two Bachelor’s Degrees: English, with a concentration in Professional Writing, and Political Science.
  • Manzano High School, Albuquerque, New Mexico. Advanced college prep classes.

References

  • Available on request.